Here is a fully combined, professionally formatted, legally robust Terms & Conditions document for your caravan cleaning service. It includes all your original points plus the additional clauses we developed together, written in a way suitable for client contracts, websites, booking confirmations, and audits.

Anglesey Cleaning Specialist – Caravan Cleaning Terms & Conditions

These Terms & Conditions apply to all caravan cleaning services provided by Anglesey Cleaning Specialist. By booking with us, you agree to the following:

1. Water Supply

The customer must provide access to a working water supply, preferably an outdoor tap. If no water supply is available, the customer must inform us in advance so alternative arrangements can be discussed.

2. Access Around the Caravan

The customer must ensure there is sufficient space around the caravan for us to safely and effectively clean all sides. If access is restricted, we may be unable to complete the job, and a call‑out fee may apply.

3. Parking & Equipment Access

Adequate parking must be available for our van, along with enough space to unload and operate our equipment safely. If suitable parking is not available, we may be unable to carry out the work.

4. Cancellations & Scheduling

We operate with busy lead times, and cancellations impact our schedule significantly.

• If you cancel your confirmed booking without informing us, an £80 cancellation fee will apply.
• If we are unable to reach you during the scheduled week due to weather conditions (common on Anglesey), we will reschedule and complete your job as soon as conditions allow.

5. Payment Terms

We will send photographs of the completed work upon finishing the job. Payment is required within 24 hours of receiving these photos. As a small business, prompt payment is essential to maintain healthy cash flow.

6. Site Approval

We maintain good working relationships with many parks across Anglesey; however:

• It is the owner’s responsibility to obtain permission from the site warden or site owner before booking.
• Due to the number of customers we serve, we cannot track permissions on your behalf.
• Failure to obtain permission will result in a charge of 50% of the job fee.

7. Customer Satisfaction Guarantee

We understand that many customers cannot visit their caravan immediately.

• We provide detailed photos of the completed work.
• You have two weeks to inspect the caravan in person.
• We will return to rectify any issues within reason and at a mutually convenient time.
• Bird droppings, cobwebs, and other naturally occurring debris are not covered, as these are outside our control.

8. Liability & Pre‑Existing Damage

While we take great care during all cleaning work, we cannot be held responsible for:

• Pre‑existing damage (cracks, loose trims, perished seals, faded paintwork, brittle plastics)
• Water ingress caused by old or faulty seals
• Damage resulting from age‑related wear or poor maintenance
• Items left unsecured by the owner (awnings, ornaments, accessories, etc.)

Any visible damage identified before work begins will be photographed and reported.

9. Water & Power Requirements

If power is required for certain equipment, the customer must provide safe access to an outdoor socket. If neither water nor power is available, the customer must notify us in advance.

10. Chemical Use & Safety

We use professional‑grade cleaning products suitable for caravan exteriors. By booking with us, you acknowledge that:

• Some staining, algae, or oxidation may not fully remove
• We will avoid harsh chemicals on delicate surfaces unless agreed
• Pets and children must be kept away from the work area for safety

11. Arrival Window

All booking times are provided as an arrival window, not an exact time. Weather, traffic, and job variations may affect arrival times. We will notify you of any significant delays.

12. Weather Conditions

Exterior cleaning is weather‑dependent. We reserve the right to postpone work if conditions are unsafe or unsuitable, including:

• High winds
• Rain
• Storms
• Freezing temperatures

Postponed work will be rescheduled at the earliest suitable time.

13. Access & Obstructions

The customer must ensure the area around the caravan is free from obstructions such as:

• Furniture
• Bikes
• BBQs
• Storage boxes
• Overgrown bushes or branches

If access is restricted, we may be unable to complete the job, and a call‑out fee may apply.

14. Before & After Photos

We take before‑and‑after photos for:

• Proof of work
• Quality control
• Protection against disputes

These images may be used for marketing unless you request otherwise.

15. Refusal of Work

We reserve the right to refuse or stop work if:

• The caravan is unsafe
• The site presents hazards
• Access requirements are not met
• The customer behaves aggressively or unreasonably

A call‑out fee may apply.

16. Repeat Bookings & Price Adjustments

Prices are based on the condition of the caravan at the time of cleaning. Heavily soiled caravans, long gaps between cleans, or additional services may incur extra charges. Regular customers may receive priority booking and stable pricing.